Collecting and Using Data and Information


Tibia.shop is the sole owner of data and information collected on this site. We shall not sell, share, or rent these data and information to any outside parties. We collect data from our Customers to process orders and better serve You with pertinent information, such as order confirmations and order status updates. Collected data includes Your name, address, telephone number, e-mail address. We also give an option for You to submit a username and a password of your choice to ensure a future access to Your account information. We do not share this information with anyone in order to protect confidentiality of Your username and password. If You select to receive our newsletter or the latest news on our special promotions, Your contact details will be used for this purpose.

Payment information

Payments on our website are provided by third party systems and we do not have access to details of your payment. We only receive information if the payment was processed succesfully. This is an additional layer of security for customers.

Amending/Updating/Reviewing Personal Data

Customers may amend, review or delete their stored information such as address or e-mail by contacting our support.

Use of Our Website by Children

Tibia.shop does not sell products to children. We sell children's products which can be purchased by adults. If You are under 18, You are permitted to use Tibia.shop only when assisted by a parent or a guardian.

Cookie files

The browser used by you, to improve the performance and functionality of our website, saves a cookie file. Thanks to this, the next time you visit our store, the browser remembers some of the data, which speeds up the login / purchase process. In the cookie file, for example, items in the basket from an unrealized order, the selected language of the website and the currency are stored. You can easily continue shopping the next time you visit. The use of cookies is safe - the data stored in them can only be read by our website.
Of course, the use of cookies can be turned off - this does not limit the operation of the website in any way, but it becomes less convenient.

Terms and Conditions of Use, Notices, and Revisions

If You choose to visit our website, Your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions of Use, including limitations connected with damages, an arbitration of disputes, and an application of the law of the Commonwealth of New York. 

If you have any questions regarding our privacy policy, please contact us.